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Initially, you should search our developer portal, either by navigating the menu on the left-hand side, or by typing what you are looking for in the search box above.

If you still need help, please refer to any of the options below.


FAQs
Viva Wallet Support / FAQs
Get answers to the most common questions about our products and solutions in our frequently asked questions (FAQs).

Browse through the FAQs listed by category. If you cannot find the answer you are looking for, please refer to any of the options below.

GitHub
GitHub Issues
For technical queries refer to GitHub Issues.

Search for what you are looking for, as most likely someone had the same question in the past, and there is already an answer there.

If you cannot find the answer you are looking for, add a new issue for our development team to look at. Describe the problem as clearly as possible, providing any request/response logs generated along with screenshots if possible. Blur out any confidential information.

FAQs
Live Chat
Get online help by clicking the live chat icon in the bottom right of this page.

Please use the chat function,
  • If your issue is account related,
  • If your issue is card or transaction related