ISV partner program

Our Independent Software Vendor (ISV) partner program enables you to offer your products to any merchant inside the EEA without the need to expand your operations outside your country. Since Viva Wallet will be collecting the fee from your merchants, there is no need for you to establish a local presence in each country.

Integrate new features, differentiate your business model and grow your business — all with the support of Viva Wallet.

Setup process

You can get set up as a Viva Wallet ISV partner in four simple steps:

Step 1

Step 2

After successful approval of your application:

Step 3

Step 4

Provide Sales with:

How to integrate with Viva Wallet

There are various methods for an ISV partner to integrate with Viva Wallet:

E-commerce

Card present

FAQs

What are the benefits of joining the Viva Wallet ISV program?

Add payment options to your retail or business software, help your customers complete transactions faster and easier, and introduce new features without having to use a third-party payment terminal or software.

Key benefits:

What are the requirements of applying?

ISVs must be able to:

What do I need to provide in order to become an ISV?

You are required to provide Viva Wallet with:

The above information will be shown in Viva Wallet’s ISV Directory under your Partner profile.

Can I set up a different fee per merchant?

Yes, you can set up a different fee per merchant. You can even set up a different fee per transaction of the same merchant.

What if I have merchants using a currency other than mine?

If one of your merchants is in a country with a different currency from the one you have in your Viva Wallet account, we will perform the exchange conversion based on the ECB FX rate of the day that the amount will be credited and charge the money directly to your account.

What happens in case one of my merchant’s transaction is refunded?

If a merchant refunds a transaction to a cardholder, then the ISV fee that was withheld for this transaction will be reversed.

When will I receive the funds from the ISV fees?

You should be expecting to receive your funds within the first 10 working days of the month following the month that the transactions were executed.

ISV Program page on www.vivawallet.com .

Featured ISV Partners: