Viva Wallet

Information on the Viva Wallet payment method.

Introduction

Viva Wallet is a digital wallet that powers online payments for merchants in Greece, Malta, and Cyprus. This method lets your customers pay you online using their personal Viva Wallet account if they wish to do so.

Some of the main benefits of offering Viva Wallet as a payment method are:

User Experience

Screenshots

At the checkout, the customer selects Viva Wallet as their preferred payment method:

Viva Wallet - User Journey - 1

After clicking the ‘Continue to Viva Wallet’ button, the user is directed to the Viva Wallet environment to enter their account credentials:

Viva Wallet - User Journey - 2

The user is then returned to Smart Checkout with their Viva Wallet personal account details populated, where they can click the ‘pay’ button to complete the payment:

Viva Wallet - User Journey - 3

Videos

Please also see our videos below, outlining the desktop and mobile use of Viva Wallet:

Desktop:

Mobile:

Details

How to activate Viva Wallet

Environment Activation details
Production By default, all eligible merchants are activated to accept payments with Viva Wallet. All customers can pay with Viva Wallet as long as they have a Viva Wallet personal account.

*You may visit our Test Cards and Environments page for further information on how to make test payments with Viva Wallet.
Demo

If desired, this payment method can be disabled for a given payment by setting the disableWallet parameter to true when creating a payment order

Testing Viva Wallet

In order to test Viva Wallet functionality in the demo environment, please see our Viva Wallet testing information.

Payment method messaging

It is important that the customer is aware of the payment methods you offer via Smart Checkout, as this will increase conversion and average order values. Please see our payment method messaging guide for more details on why and where we would recommend adding this information to your site.

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Viva Wallet as a payment method:

Payment Method Icon - Viva Wallet

Get Support

If you would like to integrate with Viva Wallet, or if you have any queries about our products and solutions, please see our Get Support page to see how we can help!