Bancontact QR

Information on the Bancontact QR payment method.

Introduction

Bancontact QR is a payment method utilized from cardholders that are using the Bancontact mobile application. The payment is always linked with an associated card number that the cardholder selects from his app.

Our Smart Checkout solution will display the QR Code generated by Bancontact. Consumers can download the Bancontact App in their mobile. They connect their bank account to the app and then, they will be able to make payments to affiliated merchants by scanning a QR-code.

User Experience

At the checkout, the customer chooses Bancontact QR as their preferred payment method. A Bancontact QR code is generated, and the customer is presented with instructions on how to complete the payment:

Screenshots

Bancontact QR - User Journey - 1

Once the QR code has been scanned (or - optionally, if on mobile - when the ‘Open the Bancontact app’ button has been pressed), the payment process will continue within the Bancontact mobile app:

Bancontact QR - User Journey - 4

The customer will be prompted for their bank card PIN code:

Bancontact QR - User Journey - 5

Once the payment is successful, a confirmation message will be displayed within the Bancontact mobile app:

Bancontact QR - User Journey - 6

Clicking the ‘Return to shop’ button will redirect the customer back to the online store, where a ‘success’ message will be displayed:

Bancontact QR - User Journey - 7

Videos

Please also see our videos below, outlining the desktop and mobile use of Bancontact:

Desktop:

Mobile:

Details

Merchants do not need to have an account with Bancontact

How to enable Bancontact QR

All merchants are enabled by default to accept payments for Bancontact QR.

Payment method icon

If desired, you can download and use this icon on your site or online store, in order to show customers you offer Bancontact QR as a payment method:

Payment Method Icon - Bancontact

Get Support

If you would like to integrate with Viva Wallet, or if you have any queries about our products and solutions, please see our Get Support page to see how we can help!