P24

Information on the P24 payment method.

Introduction

Przelewy24 (P24) is a payment method available in Poland, which allows for the immediate transfer of funds from the customer to the Merchant, without interbank sessions. The buyer logs in to his Pay By Bank, but doesn’t have to enter transfer details – the form is completed automatically.

User Experience

Screenshots

At the checkout page, the customer chooses P24 as their preferred payment method:

P24 - User Journey - 1

The customer is directed to a P24-hosted bank selector page where they choose their bank:

P24 - User Journey - 2

The customer is directed to their bank’s page where they login with their account credentials:

P24 - User Journey - 3

The transaction details are displayed for the customer to review. They then authorise the transaction via Secure Customer Authentication (such as SMS code):

P24 - User Journey - 4

The transaction is confirmed on the bank’s page and the merchant is notified of the successful payment:

P24 - User Journey - 5

Videos

Please also see our videos below, outlining the desktop and mobile use of P24:

Desktop:

Mobile:

Details

Merchants do not need to have an account with P24

How to enable P24

If you wish to enable this payment method, please contact your Viva Wallet sales representative. Alternatively, you can contact us directly via our live chat facility, by simply clicking on the live chat icon in the bottom right-hand corner of this page.

Merchant Categories

There are some merchant categories that are not eligible to have P24 enabled. If your business is in one of these categories, you will not be able to accept payments through P24:

Merchant Category (MCC) Description
5094 Precious Stones and Metals, Watches and Jewelry
5122 Drugs, Drug Proprietors, and Druggist’s Sundries
5499 Misc. Food Stores – Convenience Stores and Specialty Markets
5912 Drug Stores and Pharmacies
5962 Direct Marketing – Travel Related Arrangements Services
5966 Direct Marketing- Outbound Telemarketing Merchant
5967 Direct Marketing – Inbound Teleservices Merchant
5999 Miscellaneous and Specialty Retail Stores
7322 Debt collection
7996 Amusement Parks, Carnivals, Circuses, Fortune Tellers
9223 Bail and Bond Payments

Payment method icon

If desired, you can download and use this icon on your site or online store, in order to show customers you offer P24 as a payment method:

Payment Method Icon - P24

Get Support

If you would like to integrate with Viva Wallet, or if you have any queries about our products and solutions, please see our Get Support page to see how we can help!