Payment notifications

Payment notifications allow you to request payment for a specific amount from a customer into your Viva Wallet business account. The customer receives the payment notification in their email inbox. Clicking to pay brings them to a Viva Wallet payment page. After they complete the payment, that’s it – you’re both notified!

Getting started

To add a new payment notification:

  1. Visit register and click on Login.
    The Sign in to your account page is displayed.

  2. Enter your mobile number and password and click on the Sign in button.
    The Viva Wallet account landing page is displayed.

  3. Click on the Select button for the account you wish to view.
    Your account dashboard is displayed.

  4. Click on the Request money tab:

    Request money
  5. Click on the New Notification button:

    New notification
    The New Payment Notification page is displayed:

    Payment notification
  6. Complete the mandatory fields:

    • Your reference – to help you identify the payment.
    • Amount – enter amount greater than 30¢/30p.
    • A short description for this payment - note for customer.
    • Customer Name
    • Customer e-mail
    • Source – select ‘Default’ unless you have set up a separate payment source for this payment channel.
  7. Click on the Send Notification button.
    The payment notification will be sent to the customer’s email address.