The Viva Wallet Virtual Terminal (also referred to as ‘web POS’) is an online application that enables you to receive payments via a debit, credit or prepaid card. It provides your business with the functionality of a physical card acceptance terminal.
To take a payment using Virtual Terminal:
Log in to the Viva Wallet banking app and select the account you wish to use.
Click on Sales then Virtual Terminal in the left nav.
A notification is displayed requesting that you:
Click on the Yes button if you agree to these necessary actions.
The Virtual Terminal will be displayed:
Complete the mandatory fields:
Your reference – to help you identify the payment.
A short description for this payment - note for customer.
Customer phone number
Name on card
CVV – for Mastercard, Visa and Diners, the three digits on the back of the card. For Amex, the four digits on the front of the card.
Payment Source – Select ‘default’ unless you have set up multiple sources representing the different parts of your business, in which case, choose the most suitable category instead.
Tags – to group transactions together for easy retrieval later (optional).
Click on the Charge card button.
The payment process is now complete.