PSD2 compliance

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As of 14th September 2019, new requirements for authenticating online payments will be introduced in Europe as part of the second Payment Services Directive (PSD2).

Under PSD2, Strong Customer Authentication (SCA) is a new European requirement. Payment providers must use two separate authentication elements to verify an online transaction from the below elements:

Our online checkout solutions are PSD2-compliant with the exception of Native Checkout v1. If you are a Native Checkout v1 user, please see Migrating from Native Checkout v1 for instructions on how to migrate to Native Checkout v2 3DS.

Our POS terminals are PSD2-compliant through the addition of SCA. This means that a customer PIN is request every time transactions add up to a total of £150 or five transactions have been made, whichever comes first. There is nothing to be done on the merchant’s side as all our POS devices have been upgraded automatically.