Batch Management

How to start and end batches, as well as view batch info and transactions on our POS terminals and apps.

Overview

Batches can be used to group transactions on a POS terminal or app. This can be useful for reporting and analytical purposes, as well as to segment sales for different users.

Guide

The process to manage batches differs depending on the device or process being used. Please see the options below:

If using the Q30 terminal as a PINpad, batches should be managed from the Paydroid device to which it is connected, so you can start and end batches, as well as viewing batch transactions and reports

On Android devices

Start a new batch

Stop a batch

View batch transactions

On PAX/Paydroid devices

Start a new batch

View batch transactions

Via app-to-app integration

When integrating the Viva Wallet POS app with a third-party app on the same device, the ‘Batch request’ message can be used to open and close batches.

This is available for both Android and iOS - please find links to our documentation on this message, below:

Via API call

When integrating with a terminal via TCP/IP connection, the ‘Batch Management’ message can be used to open and close batches.

Please find a link to our documentation on this message, below:

Get Support

If you have any questions about our solutions, or questions about how to integrate with our solutions, please refer to our Get Support page.