Connect to WiFi

How to connect our POS terminals and apps to a WiFi network.

• Overview
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Overview

The process to connect to WiFi differs depending on the device. Please see the options below:

• Android devices - Viva Wallet Contactless Terminal powered by Google Play, Viva Wallet Contactless Terminal with Professional Scanner powered by Google Play, Viva Wallet Contactless / Chip & PIN Terminal powered by Google Play & Tap-on-Phone devices
• PAX/Paydroid devices - A910, A920, A920 Pro & IM30

Android devices

Connect to a WiFi network

1. On your device, swipe down from the top of the screen to access the Quick Settings menu:
   
   
   
2. From here, you can swipe down further and open the ‘WiFi Settings’ menu (or similar):
   
   
   
3. You can then choose an available WiFi network, enter the password and connect:
   
   

Check whether the Viva Wallet POS app is connected via WiFi

1. On the main POS screen, click on the ‘More’ option at the bottom-right:
   
   
   
2. Then, under the ‘App settings’ heading, click ‘Status’:
   
   
   
3. On the next page, under the ‘Network’ heading, you will see which connection type is being used (for example: “Connection type: WIFI”)

PAX/Paydroid devices

1. On the main POS screen, click on the hamburger menu at the top-left:
   
   
   
2. Then click ‘System’:
   
   
   
3. Then click ‘Settings’:
   
   
   
4. You can then select the ‘Network Settings’ option:
   
   
   
5. From here, choose the ‘WiFi’ option:
   
   
   
6. Ensure the ‘Connect using WiFi’ toggle is enabled:
   
   
   
7. Next, click on ‘WiFi settings’ to view your device’s available WiFi networks:
   
   
   
8. Lastly, select your desired network and input the password to connect, then return to the Viva Wallet POS app

Get Support

If you have any questions about our solutions, or questions about how to integrate with our solutions, please refer to our Contact & Support page.