Outgoing bank transfer

How to perform an outgoing bank transfer in the Viva Wallet banking app.

• Steps
• Get Support

Steps

To perform an outgoing bank transfer from the Viva Wallet banking app, please follow the steps below:

1. Log in to Viva Wallet, demo or live, and select the required account.

2. Select Send Money.

3. Select To Bank Account

4. Choose which account you wish to charge the money from and choose the beneficiary of the payment OR add a new beneficiary.

5. Enter the transfer amount.

6. Add a description of the transaction (opt).

7. Click continue

8. Confirm the details are accurate and continue.

9. A Push Notification is then sent via the Viva Wallet Mobile app on your enrolled mobile device. Tap on “Authorise” in order to confirm the outgoing bank transfer request.

   In case you do not use the Viva Wallet Mobile app, a One Time Passcode (‘OTP’) will be sent to your registered mobile number. You will need to enter this OTP and click “Continue“:

10. Transaction will complete and confirm.

Get Support

If you would like to integrate with Viva Wallet, or if you have any queries about our products and solutions, please see our Contact & Support page to see how we can help!